The West Island Palliative Care Residence provides comfort care to patients at the end of their lives. We offer services intended to increase the patient’s quality of life by providing pain and symptom management while responding to the patient’s physical, psychological, social and spiritual needs.
Since the Residence is not a long-term care facility, we must screen patients in order to admit only those best suited for the care we provide. The care is specifically geared towards patients who are in the terminal phase of their illness and who require their symptoms to be managed by an interdisciplinary team of palliative experts. All potential patients must agree with transfer to the Residence. No one is admitted to the Residence by coercion or by withholding of information; all patients are informed of and agree with the goals of a palliative admission.
Initiating the admission process
Our admission process has been designed to transfer the burden away from the patients and their families, and into the hands of the patient’s treating healthcare team.
- As a first step, the patient, family member, or primary caregiver must make a verbal request to the patient’s treating healthcare team (this is usually a nurse, social worker or physician). Letting someone know that you are considering a transfer to the West Island Palliative Care Residence is your only responsibility.
- The patient’s health care team is responsible for:
- Completing the information on the ‘request for admission’ form;
- Ensuring the form is signed by the patient’s treating physician;
- Having a discussion with the patient (and family, or surrogate decision maker) about the “conditions for admission” form, ensuring the patient (or his legal designated) understands and signs document.
- Faxing the signed forms along with the necessary medical documentation to the Residence’s admission assessment team for review.
All requests will be reviewed within 48 hours and a response will be provided back to the patient’s healthcare team shortly thereafter.
With the submission of an application, patient or family member will be contacted by the admissions team. For more information.