Our Volunteers

Contributing to the comfort of patients and families is the collective gift of more than 300 dedicated volunteers who annually donate over 29,000 hours of volunteer service to the Residence.

Meet a few of our wonderful volunteers

Niech’Elle Skeete

Niech’Elle Skeete

I was first introduced to the Residence at the end of 2011 when my mother became a patient. Although a short experience, over the next ten days, I was exposed to the compassion and care of the staff and welcomed into what seems to be a forever expanding family. I cannot put into words the attention and love that myself and my mother felt from both staff and volunteers daily. Following my mother’s death, I told myself that I would give my time as a volunteer and do my best to reciprocate the feelings and good moments I experienced to each and every family member and patient that came through the door. I have been a reception volunteer ever since. Each person’s story is unique and each experience different, however my feelings of fulfillment and happiness after each shift remain a constant.

Bob Morell

Bob Morell

When I retired after almost 41 years as a chemist in the pharmaceutical industry I was looking for a meaningful way to occupy my time other than kayaking and volunteering as bartender at folk concerts, lots of fun but not very gratifying. So, based on reputation alone I decided to call the Residence to see if I could be of use. I had discovered that my skills as a chemist were transferrable to the kitchen and enjoyed planning and preparing the meals at home so why not at the Residence. I loved it from the first shift, beginning as a fill-in which was great because I was working on different days and meeting many other volunteers. I value the friends I have made there and always feel needed and appreciated by the other volunteers, staff and especially the families who are there with loved ones. I have become known as Bob the Baker since it was discovered that the one thing I could actually do well was bake peanut butter cookies and carrot cake. Recently, I decided to volunteer in maintenance as well. I hope to be involved with the ‘’Pally’’ for years to come.

Heather McMullan

Heather McMullan

My name is Heather and I have been volunteering at the Residence for 15 years. It has been a wonderful and fulfilling journey and I feel privileged to be part of the team. We all bring our own stories and experiences to what we do and I knew from my own that I had an understanding of what families go through and therefore had something to offer. The thing I never realized though, was how much I was going to receive in return. So much of what I have experienced as a volunteer, I am able take into my everyday life. Showing compassion, caring and respect for our patients and their families is the most important part of my job description as a patient care volunteer. I really love coming in each week and doing the little things that can make a difference. There is sadness but also so much joy and I appreciate the gift of being part of many intimate moments in this very special place.